Frequently Asked Questions (FAQs)
Yes, BulkWeedUS is a legal online dispensary that operates within the regulations of the states where marijuana has been legalized. We ensure compliance with state laws to provide a safe and legal shopping experience for our customers in the United States.
Customers must be at least 21 years old and reside in a state where marijuana is legal for recreational or medicinal use.
Ordering from BulkWeedUS is simple. Browse our selection, add products to your cart, and proceed to checkout. If you don’t have an account you can create one or use guest checkout, provide shipping details, and choose a payment method.
We currently accept CashApp, Venmo, Zelle, Chime, and 5% off when you use Crypto. Please follow the instructions provided after placing an order.
All orders are shipped discreetly and securely via a trusted courier service. You’ll receive a tracking number once your order is shipped.
Shipping times vary depending on your location within the United States. Generally, orders are delivered within 1-7 business days. External factors like holidays and weather conditions may impact delivery times.
We generally ship out everyday Monday – Friday except holidays, if you paid on Friday, Saturday or Sunday chances are it will be going out Monday. We do not ship on the weekends.
We offer free USPS Ground shipping for orders over $149. Orders under $148.99 are subject to a flat shipping fee of $15. Alternative Shipping like Fedex and UPS are extra.
If your order arrives damaged or incorrect, please contact our customer support team within 48 hours of receiving the package. We’ll work to resolve the issue promptly.
Due to the nature of our products, we cannot offer refunds or exchanges unless a product is defective or damaged. If you encounter any issues, reach out to our customer support team.
If your order arrives defective or becomes defective, you have 7 days from date of delivery to make a claim, please contact our customer support team with video stating issue of defect, we will need that media to determine the necessary reimbursements and resolve your claim promptly.
We will replace products or credit your account at our discretion. However, we are not responsible for any lost or stolen items if your package is marked as delivered
No. If you paid for faster shipping and courier has delay that is not our fault there will be no refund.
We take your privacy seriously. Stringent measures are in place to safeguard your personal information and ensure secure transactions. Refer to our Privacy Policy for more details.
Contact our customer support team by emailing support@bulkweedus.cc , further information is available on our Contact Us page.
